International Orders

DMC Racing welcomes International customers

 

International customers may order via email or telephone. International customers may also place an order through are online store, but payments will have to be made through a credit card payment over the phone or wire transfer. The DMC Racing web store cannot process overseas orders due to address verification conflicts with our system. If you have any questions about making a purchase or shipping arrangements please call a sales representative

 

Payment Options: DMC Racing accepts payment via Bank Wire, Cashiers Check, and Credit Card. Credit Card orders are subject to being held until funds have been cleared by our credit card provider. New customer expedited orders must be pre-paided by wire transfer only. Invoices and charges are billed in US dollars. Your funding bank (Cashier's Checks and Wire Transfers) will bill you with your home currency at the current exchange rate.

 

Customs: International customers are responsible for all applicable duties and taxes. Please check with your local customs office for detailed information.

 

Customs, import duties (if any) and local taxes are assessed when the package arrives in your country. These additional fees are the responsibility of the recipient.

 

We do not supply customs tax/duty information. Please contact your local customs office to find out what laws are applicable in your country.

 

DMC Racing includes customs forms for all international shipments. We list the actual value of the order's contents by product type.

 

Shipping Time: International shipping times are hard to estimate due to variances ranging from the distance to be traveled to customs delays. Normal delivery time is 4-10 days after receiving payment. If an item is not in stock, or needs to be ordered, we will adjust our estimated time of delivery accordingly.

 

Refused Orders: Any International order on which the recipient refuses to pay duties or customs is a refused order. If the order is returned to DMC Racing, the customer is subject all applicable freight costs, restocking fees, brokerage fees and all customs and duties fees. We are happy to answer any questions you have when you place an order. Give us a call or email and we’ll help you out. It is not our responsibility to verify shipping addresses prior to mailing the product out. Once we get the address from you via email that is the address we will use.

DMC Racing thoroughly investigates and checks all international orders for fraud and we will prosecute to the full extent of the law. If you have any questions about the status of an international order please e-mail sales@dmcracing.com or call (781) 294-7200.